Performance and reliability are the Arctic Spas Customer Guarantee. If your spa cannot be repaired under our extensive warranty, Arctic Spas reserves the right to provide a replacement spa equal in value to the original purchase price of the defective spa. Our philosophy guarantees your complete satisfaction.

Spa Shell ~ Lifetime
Arctic Spas warrants the spa shell to the customer against water loss due to structural failure for as long as the customer shall own the spa. Includes parts and labor

Shell Surface ~ 5 Years
Arctic Spas warrants the interior surface to the customer against material failure for a period of five years from the original date of delivery. Includes parts and labor

Equipment & Plumbing ~ 5 Years
Arctic Spas warrants the spa's electrical equipment components ~ specifically the pump(s), factory installed ozone system, heater (including the Tru-Guard Heater) and control system against malfunctions due to defects in materials and workmanship for a period of five years to the original owner from the original date of delivery. Includes parts and labor.

Other Components ~ 5 Years
Arctic Spas warrants the cedar cabinet, fuses, lights, pillows, jets, o-rings, and all other unmentioned components to be free of defects in workmanship and materials for a period of 5 years to the original owner from the original date of delivery. Includes parts and labor

Cover ~ 3 Years
Arctic Spas warrants the Castcore cover against malfunctions due to defects in materials and workmanship for three years to the original owner from the original date of delivery. Includes parts and labor.

Stereo ~ 1 Year
Arctic Spas warrants the Aquatremor sound system and Wetunes sound system against malfunctions due to defects in materials and workmanship for one year to the original owner from the original date of delivery. Includes parts and labor.