| Problem | Possible Cause | Solution |
| Cloudy Water | A) Organic Contaminants Build-up B) Suspended Particels C) pH High D) Total Alkalinity High E) Poor Filter F) High Dissolved Solids |
A) Shock Treatment B) Add Water Clarifier C) Add pH Decreaser until Level reads 7.2-7.6 D)Add pH Decreaser until T.A. level reads 120-150 ppm E) Dirty Filter, clean if Pleated or replace if Disposable F) Empty spa and refill |
| Colored Water | A) Dissolved metals from equipment or water source B) Low chlorine / bromine levels C) Fragrance |
A) Use metal & scale and have your Dealer check your Water B) Add sodium bromide treatment and test levels C) Stop use of Fragrance |
| Foaming | A) High concentration of oils and organics being agitated by jets | A) Squirt Foam Disperser on the foam |
| Scale Deposits | A) High calcium level, high pH, high alkalinity | A) drain partially, add metal control, correct pH level and alkalinity |
| Odor | A) High levels of organic contaminants, combined with chlorine | A) Shock the system |
| Eye / Skin Irritation | A) ph Low B) Combined chlorine due to high levels of organic contaminants |
A) Add pH increser B) Add Shock and sanitizer Drain and refill spa if necessary |
| No Chlorine / Bromine Reading | A) High levels of organic contaminants using up sanitizer B) Test reagents ineffective C) Test strips expired or exposed to moisture |
A) Add sanitizers untill levels are up to the recommended levels B) Replace at least once a year C) Replace at least once a year. |